Hi Rich, are the refunds still held up with the frozen PayPal account? Still waiting for an update on when I can anticipate mine. Also, there are a few others who responded earlier that are waiting for an update too. Thank you. +1. I’ve asked on multiple channels for the last few months without res...

I did get it from that post and we’re shipping based on colour options in a bid to optimise shipping. We have sets of shells and certain buttons pre packaged. "Hey Tier 1, thanks for your faith in the product and the process, I know you've had to wait almost a year, but we're going to ship Tier 3 s...

I think civility is important and I hope my posts have been. However in the face of no transparency about order fulfilment (why have later orders then mine(with cut shells) shipped), communication or even acknowledgement of receipt of communication, it still is quite perplexing. I'm at a loss as to ...

Rich, Thank you for coming on here and responding. Are you not shipping kits out in the order that they were placed? Order numbers after mine with shells have been received. it doesn’t make any sense and the muddying levels of poor communication and transparency leaves a bitter taste in the mouth. I...

For those following, a week later still no response/acknowledgement to email/PM requests for refund, nor any shipping notfications; despite the claim they were going out last monday.

Really not impressed, given it's been 9 months...

Has anyone received a shipment notification from that batch?

I’ve still not heard anything, nor a response to my refund request, so I guess I’m in order purgatory, despite the order number immediately preceding mine having been already delivered...

Any chance you could let us all know what tier you were in or when you ordered it? (sorry if you mentioned it already in the last 38 pages!) I wrote it just two or three pages before, I ordered the Kit: Tier 1, Order #1821, Order Date: August 30, 2018 I'm just behind you at order #1822. I haven't h...